MARC Report Registration questions

If you have a question about registration, please read the registration text file that you received from us via email when you ordered MARC Report. The contents of this file have proven over time to answer 99% of all questions about registration.

All MARC Report registrations are issued via email; there is no other way to receive a registration.

Questions about registration, trial versions, etc., should be emailed to us at the address given on this page.

Please use an institutional email account when communicating with us about registration.

If you have lost the registration file that we emailed to you, then again, email us a request for a new one, including your userId in the email.

We will not re-issue registration emails to users with expired subscriptions.

Regarding the registration text file that you receive from us, you should save this attachment to your computer, then copy it to a safe place. A 'safe place' is a location that is:

1. not on the computer that you are currently using, and
2. likely to be in existence when the computer you are now using is replaced

Good choices are: a floppy drive, a flash drive, a shared folder on a server.

The simplest way to register is to save the registration attachment that you receive from us in email to your 'My Documents\MarcReport' folder. (The actual location of the 'MarcReport' folder may be different if your computer is part of a local network).

In your email program, right-click on the attachment and select 'Save As'. Navigate to 'My Documents\MarcReport' and save the file. Do not change the name of file.

Open MARC Report–you should be greeted with the 'Registered to' popup.