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help:help_with_installation [2020/06/29 13:05]
richard
help:help_with_installation [2022/01/06 19:51] (current)
Rick
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 +====== Installing or Updating MARC Report ======
 +
 +//This page describes installing the program, including updates. \\
 +\\
 +If you are reinstalling to fix a problem, please [[help:reinstall|follow these steps]]. \\
 +If you are updating the portable version, please [[help:portable_update|follow these steps]]. //
 +
 +__Notes__
 +  * Beginning with version 258, the steps are essentially the same whether installing or updating the program.
 +  * MARC Report versions updates are cumulative. Each update is a complete copy of the most recent version of the program((This means that you can jump from version 235 to version 245 in one update--you do not have to install each version in-between)).
 +  * All MARC Report updates also update MARC Global (if applicable).
 +  * If you do not have Admin privileges on your computer, you will not be able to install or update the program. 
 +
 +===== Download the program =====
 +
 +There are two ways to do this. \\
 +
 +If you already have MARC Report, start the program, and under the Help menu, select the option called 'MARC Report Update'.\\
 +The server should display a page that tells you whether an update is available, and (if so), provide the link to download the program. 
 +
 +If you do not already have MARC Report, follow the steps here: [[https://www.marcofquality.com/z|Download MARC Report]]
 +
 +When you click on the 'Download' button, a message similar to one of the following will pop up, depending on your browser. \\
 +
 +**Firefox**\\
 +{{:help:fox-download.jpg|}}
 +
 +Regardless of the message, it is recommended that you select the **Save** option and not the **Run** option, if one appears.\\
 +If you select Run, Windows may not be able to validate the digital certificate of the file--which protects your computer from unknown software.
 +
 +Where to save the file to be downloaded? Wherever you will be able to find it again!
 +
 +=====Installing MARC Report=====
 +
 +If you do not have Admin privileges on your computer, you will not be able to install the program. \\
 +Logout and login as a user with Admin privileges, or find someone to do this for you.
 +
 +Next, find the downloaded file and double-click on it to run the installer. 
 +
 +Proceed only if Windows UAC displays "Verified publisher: Richard John Fritz"
 +
 +The installation will now begin. 
 +
 +After a "Welcome" page, the MARC Report License Agreement will display. You must accept it in order to proceed.
 +
 +During installation, you will be prompted for a destination location, as follows:
 +
 +{{:help:install_folder.jpg?600|}}
 +
 +**For best results, accept the default location.**
 +
 +Note: if you have already installed the program (i.e., you are updating), the installer should be able to find the installation folder user previously and supply it in the above prompt.
 +\\
 +\\
 +__Windows x64 note:__
 +
 +When installing on the Windows x64 platform, the default installation folder should be the same folder as above:
 +  C:\Program Files (x86)\TMQ\MARC Report
 +__Do not__ try to force the program to install in "C:\Program Files\TMQ\MARC Report" on the x64 platform--the program will not function correctly.
 +\\
 +
 +----
 +\\
 +\\
 +As the installer runs, a couple of additional prompts might pop-up:
 +  * If the program is running, you will be prompted to close it. Exit the installer, close MARC Report, then start the installation again.
 +  * If the installer cannot find/access the installation folder for MARC Report, a message will pop-up; if this happens, contact your IT for assistance.
 +
 +Once all of the prompts in the installer have been responded to, installation should not take more than a minute. 
 +
 +When the installation is complete:
 +  * If you had to login as an Admin user above to install the program, logout, then login as the user that will use the program. 
 +  * **Start the program as the user that will use the program**--this step is required to finalize the installation by adding any new options, images, etc., that have changed in the new version
 +
 +----
 +
 +__Notes__
 +
 +If you are installing the program for multiple users, and/or are using an automated package to install the program, you may find this [[help:innosetup switches|list of command-line switches]] useful.
  
help/help_with_installation.txt ยท Last modified: 2022/01/06 19:51 by Rick
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