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help:help_with_installation [2020/06/29 13:05] richard |
help:help_with_installation [2022/01/06 19:51] (current) Rick |
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+ | ====== Installing or Updating MARC Report ====== | ||
+ | |||
+ | //This page describes installing the program, including updates. \\ | ||
+ | \\ | ||
+ | If you are reinstalling to fix a problem, please [[help: | ||
+ | If you are updating the portable version, please [[help: | ||
+ | |||
+ | __Notes__ | ||
+ | * Beginning with version 258, the steps are essentially the same whether installing or updating the program. | ||
+ | * MARC Report versions updates are cumulative. Each update is a complete copy of the most recent version of the program((This means that you can jump from version 235 to version 245 in one update--you do not have to install each version in-between)). | ||
+ | * All MARC Report updates also update MARC Global (if applicable). | ||
+ | * If you do not have Admin privileges on your computer, you will not be able to install or update the program. | ||
+ | |||
+ | ===== Download the program ===== | ||
+ | |||
+ | There are two ways to do this. \\ | ||
+ | |||
+ | If you already have MARC Report, start the program, and under the Help menu, select the option called 'MARC Report Update' | ||
+ | The server should display a page that tells you whether an update is available, and (if so), provide the link to download the program. | ||
+ | |||
+ | If you do not already have MARC Report, follow the steps here: [[https:// | ||
+ | |||
+ | When you click on the ' | ||
+ | |||
+ | **Firefox**\\ | ||
+ | {{: | ||
+ | |||
+ | Regardless of the message, it is recommended that you select the **Save** option and not the **Run** option, if one appears.\\ | ||
+ | If you select Run, Windows may not be able to validate the digital certificate of the file--which protects your computer from unknown software. | ||
+ | |||
+ | Where to save the file to be downloaded? Wherever you will be able to find it again! | ||
+ | |||
+ | =====Installing MARC Report===== | ||
+ | |||
+ | If you do not have Admin privileges on your computer, you will not be able to install the program. \\ | ||
+ | Logout and login as a user with Admin privileges, or find someone to do this for you. | ||
+ | |||
+ | Next, find the downloaded file and double-click on it to run the installer. | ||
+ | |||
+ | Proceed only if Windows UAC displays " | ||
+ | |||
+ | The installation will now begin. | ||
+ | |||
+ | After a " | ||
+ | |||
+ | During installation, | ||
+ | |||
+ | {{: | ||
+ | |||
+ | **For best results, accept the default location.** | ||
+ | |||
+ | Note: if you have already installed the program (i.e., you are updating), the installer should be able to find the installation folder user previously and supply it in the above prompt. | ||
+ | \\ | ||
+ | \\ | ||
+ | __Windows x64 note:__ | ||
+ | |||
+ | When installing on the Windows x64 platform, the default installation folder should be the same folder as above: | ||
+ | C:\Program Files (x86)\TMQ\MARC Report | ||
+ | __Do not__ try to force the program to install in " | ||
+ | \\ | ||
+ | |||
+ | ---- | ||
+ | \\ | ||
+ | \\ | ||
+ | As the installer runs, a couple of additional prompts might pop-up: | ||
+ | * If the program is running, you will be prompted to close it. Exit the installer, close MARC Report, then start the installation again. | ||
+ | * If the installer cannot find/access the installation folder for MARC Report, a message will pop-up; if this happens, contact your IT for assistance. | ||
+ | |||
+ | Once all of the prompts in the installer have been responded to, installation should not take more than a minute. | ||
+ | |||
+ | When the installation is complete: | ||
+ | * If you had to login as an Admin user above to install the program, logout, then login as the user that will use the program. | ||
+ | * **Start the program as the user that will use the program**--this step is required to finalize the installation by adding any new options, images, etc., that have changed in the new version | ||
+ | |||
+ | ---- | ||
+ | |||
+ | __Notes__ | ||
+ | |||
+ | If you are installing the program for multiple users, and/or are using an automated package to install the program, you may find this [[help: | ||