Upgrading MARC Report/MARC Global

This page describes installing program updates, including beta versions.
If you are installing the program from scratch, please follow these steps
If you are reinstalling, please follow these steps.

Requirements

  1. Updates are restricted to registered users.
  2. If your current version is less than 231, please install the program from scratch (link above)

Please Note

  1. MARC Report updates are not cumulative. Each update that we publish is a complete copy of the current version. This means that you can jump from version 235 to version 241 in one update–you do not have to install each version in-between.
  2. All MARC Report updates will also update MARC Global.

To upgrade

Start the program, and under the Help menu, select the option called 'MARC Report Update'. The program will connect to our webserver and check your registration. The webserver should then display a page with installation instructions and a link to download the program.

When you click on the 'Download' button, a message similar to one of the following will pop up, depending on your Windows version and browser. Regardless of the message, it is very important that you select the Save option and not the Run option.

Internet Explorer/Windows 7

Internet Explorer/Good Ole XP

Firefox

As noted above, you should select 'Save'. Do not select 'Run'. If you select Run, Windows will not be able to validate the digital certificate of the MARC Report file, and this validation helps to protect your computer from unknown software.

Where to save the file to be downloaded? Wherever you will be able to find it again!

If you do not have Admin privileges, we recommend the shared documents folder on your computer (while in the 'Save As' dialog, click 'My Computer', then look for a folder called 'Documents' or 'Shared Documents'). If you have Admin privileges, save the file to your Desktop.

At this point, if you do not have Admin privileges, you will not be able to install the program. Logout and login as a user with Admin privileges, or find someone to do this for you.

Next, find the downloaded file and double-click on it. This will begin the installation.

The installation should not take more than a minute or two. There are three possible prompts that might pop-up:

  • If the program is running, you will be prompted to close it. Do so, then start the installation again.
  • If the installer cannot find the program folder for MARC Report, a message will pop-up; if this happens, contact us for assistance.
  • If you are already running the current version, the installer will ask you to confirm that you want to install it again (if you are installing a beta version, then its Ok to ignore this message).

When the installation is complete:

  • If you had to login as an Admin user above to install the program, logout, then login as the user that will use the program.
  • Start the program–this step is required to finalize the installation by adding any new options, images, etc., that have changed in the new version 1)

Notes

If you are installing the program for multiple users, and/or are using an automated package to install the program, you may find this list of command-line switches useful.

1) Its usually not necessary to register the program after an update; but if you need to so so, and you've misplaced your registration information, please send us an email and we will send it to you as soon as we can.
help/help_with_installation.txt · Last modified: 2014/01/22 15:25 (external edit)
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